Title
Telehealth Training and Provider Experience of Delivering Behavioral Health Services
Date
2021
Author(s)
Dorian E. Traube, Julie A. Cederbaum, Amanda Taylor, Lauren Naish, and Angela Rau
Brief Type
Journal Publication
Model(s)
- Parents as Teachers (PAT)
Description
The exclusion of telehealth training and education in behavioral health degree programs contributes to the challenges in telehealth delivery. This qualitative study was designed to assess the impact of telehealth training during a behavioral health degree program on perceptions of providing telehealth services. Fifteen interviews were conducted using a semi-structured interview guide. A narrative inquiry approach was employed, allowing for the participants to use narrative story to describe and discuss experiences. Analysis revealed three themes: (1) facilitators for delivering telehealth services; (2) challenges encountered when delivering telehealth service; and (3) overall satisfaction with delivering telehealth services. Key facilitators for delivering telehealth services include training, intervention curriculum, and ongoing telehealth supervision. Barriers to telehealth service delivery included issues of telehealth operations and technology. Making telehealth training widely accessible, as opposed to a continuing education option, is essential to promoting the utilization of the treatment modality. (author abstract)
Data Collection Methods
- Interviews
Status
Finished
For More Information
Traube, D. E., Cederbaum, J. A., Taylor, A., Naish, L., & Rau, A. (2021). Telehealth training and provider experience of delivering behavioral health services. The Journal of Behavioral Health Services & Research, 48(1), 93-102. doi:10.1007/s11414-020-09718-0
Topics
- Home Visiting Workforce Characteristics and Workforce Development